Importance of Patient Engagement in Revenue Cycle Management

In the healthcare industry, revenue cycle management plays a critical role in ensuring the financial stability of healthcare organizations. The revenue cycle encompasses all administrative and clinical functions that contribute to the capture, management, and collection of patient service revenue. Managing this process effectively requires an integrated approach that incorporates the patient into the revenue cycle. This is where patient engagement comes in as a key factor in revenue cycle management solutions . What is patient engagement in revenue cycle management? Patient engagement refers to the involvement of patients in their healthcare experience. It involves the active participation of patients in all aspects of their care, including their financial responsibility. In revenue cycle management, patient engagement is critical to ensuring that patients understand their financial responsibility for the services they receive, making it easier for them to pay their bills and reducing ...