The Role of Automation in Enhancing Eligibility Verification for RCM
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As healthcare systems grapple with workforce shortages and staff burnout, maintaining a delicate balance between operations and the revenue cycle is becoming a mammoth task for them, especially when their processes are mostly labor-intensive. Adding to their woes are payer denials and eroding margins, often resulting from front-end inefficiencies during patient eligibility verification and prior authorization. The situation is, thus, prompting providers to pivot toward technologies like artificial intelligence (AI) and robotic process automation (RPA) for revenue cycle management (RCM). Explore this blog to uncover industry insights into RPA adoption; challenges associated with manual eligibility verification; benefits of implementing automation at the front-end process of RCM; and how Jindal Healthcare’s RPA-powered patient eligibility verification solution can help providers improve patient access. What industry insights tell about RPA adoption The 2021 survey by Becker’s Healthcare ...